Solutions

When it comes to managing your business, the best way is your way. At Switch Commerce, we realize that you're like no other customer. You have specific needs, a unique style and special goals. This is why we provide such a wide spectrum of resources, management tools and solutions, so that processing with us is as easy and convenient as possible. 24-hour account access and a secure online portfolio management experience are all part of our commitment to you to offer more to our customers.

+ Transaction Processing

  • Acquiring & Routing
  • Real-time transaction monitoring
  • You have the ability to view terminal messages for one, any number, or all of your terminals as they communicate with the EFT networks, all in real-time.

  • Reporting
  • Daily reports can be generated as a summary of terminal transactions during a specified period. You even have the ability to view individual detailed transaction information for a terminal during a specific time.

+ Terminal Management

  • Available Anytime
  • With Switch Commerce's TMS™ (Terminal Management System) you have 24x7 Internet based access allowing you to stay informed with current & accurate terminal information.

  • Terminal Creation
  • Adding terminals is simple, quick and easy with our wizard driven terminal creation.

  • Terminal Updates
  • You have the power to change terminal management parameters on-the-fly.

  • Master Keys
  • Bind master keys to terminals when you want to – any time, any day via TMS™ and the Internet. There is no need to pick up the phone to call us.

  • User Accounts
  • You can create and manage an unlimited number of user accounts and grant or deny user access / privileges to any terminal or TMS™ feature. You decide what your users can see and can do.

  • Reporting
    1. Terminal List
    2. List of all your terminal locations including location name and contact information as well as machine type and surcharge amount.

    3. Terminal Status
    4. Instantly view the current status of all your terminals.

    5. Terminal Activity Summary
    6. See a summary of the activity of all your terminals over a specified period providing an at-a-glance view of your portfolios performance.

    7. Merchant Statements
    8. Quickly generate a monthly statement you can send to your merchants that includes activity summary and merchant specific settlement information for the terminal.

+ Settlement Management

  • Accounts
  • Add new or change existing Settlement accounts for all of your terminals.

  • Surcharge Splits
  • From the TMS™ you can add new or change existing surcharge fees and manage and assign surcharge splits.

  • Reporting
    1. ACH Transactions
    2. A suite of reports displaying all ACH settlement activity done by Switch Commerce to your accounts during a specified period of time. The suite contains a report of all transactions, a report filtered by terminal, a report filtered by account, and one that shows cash related transactions by account.

    3. Outstanding Reg. E Adjustments
    4. A report of all Reg. E adjustments to your accounts which are still within the network specified window to challenge. This report contains all the information necessary to research and represent the transaction back to the network.

    5. Reg E Transactions Processed
    6. A list of all Reg. E adjustments processed against your accounts during a specified period.

    7. Terminal Settlement
    8. Monthly statement to the ISO from Switch Commerce.

+ Cash Management

  • Manage Terminal Cash Loads
  • Cash add or cash swap functionality, view cash load history, and view the approximate cash balance for each terminal in your portfolio.